top of page
Shop now, Save Later! Spend $200 and get $10 gift card, spend $100 and get $5 gift card.
-
Can I have my order gift-wrapped? / Can I add a gift note?Yes you can add. You can add your note by clicking the "Add A Note" button before proceeding to the payment step.
-
My order was incompletedon't worry, you can reach us via chat, contact us, or by email info@asylove.com We will assist your need
-
Will I pay customs tax?1. Customers ordering from the USA do not pay 99% customs duty under American customs law. 2.If you order from a country other than the United States, for example (Europe, UK, South America), you may incur a small amount of tax. 3.Buyers are responsible for all taxes. 4.You can review the order page as it varies according to the size of the cargo and the country it will reach
-
Can I order with my credit card points?Credit card points cannot be used for your purchases on our Asylove website.
-
My Order Arrived DamagedIf your cargo arrives damaged, if the item in the package arrives broken, send the photo or video to us, I will send the damaged parts to you. Don't worry, you can reach us via chat, contact us or email info@asylove.com. We will assist your need
-
When will the products be shipped?Products are shipped within 2 days at the latest.
-
Can I customize the product?Yes, if you want, we can design a custom product for you. Note that custom product designs will be charged extra.
-
Is the product compatible with my country?1. Hipped with compatible socket for USA, UK and EU. 2. We plug in according to your country of residence
-
Payment Transaction Failed ErrorIf such an error is encountered during the payment process; Here are the possible situations that cause the error: 1- Check the 3-digit CVV security code on the back of your card. 2- Make sure your card is open for online shopping. 3-Confirm that your bank allows international shopping. 4- Check your limit.😊
-
How do I become a member?You can complete your membership with the password you will create by entering an active e-mail address that you use in the Login>Member area at the top right of the page.
-
What should I pay attention to when becoming a member?You should make sure that the e-mail you will use while becoming a member is correct, and you should complete your membership with an address you use actively. We will share all information specific to you and your order via this address. Your password; You should make sure that it is between 8-15 characters and contains at least 1 letter and 1 number.
-
Can I order without being a member?You can order without being a member. To do this, simply add the products you want to buy from the product pages to the basket and say 'Continue Without Being a Member' on the screen that appears at the 'Confirm cart' step. You can follow the information about the order you placed without being a member, from the e-mail address you shared during the order. We recommend that you place an order as a member in order to access information about your orders.
-
How can I order?To order, simply follow these steps: You can add the products you want to buy from the product pages to your cart by clicking the 'Add to Cart' button. You can choose one of your registered addresses from the payment screen, or add a new address information. You can enter your card information on the same screen or complete it with your previously saved card.
-
How do I make my payment?You can make the payment by credit card, debit card and iyzico payment. There are no options to pay at the door or by wire transfer.
-
How do I register my delivery address?You can define a delivery address by clicking the 'Add New Address' button on the My Account > My Address Information page.
-
When will my order arrive?The products you purchase are delivered within the delivery date range specified on the product detail page. You can also find the delivery date of the products you purchased on the 'My Orders' page in the 'My Account' section. After it is shipped, you can track your cargo with the cargo tracking number given to you.
-
Can I make changes to the content before placing my order?Before completing your order, you can make changes such as the products in your cart or the payment method. To change the product in your cart, you can remove the product by saying 'Delete' when you click on the cross on the right side of the product, or you can add the product to your favorites by clicking the heart icon. Thus, when you want to buy the product later, you can easily access the product from the 'My Favorites' area. If you want to buy more than one product, you can choose the quantity you want from the quantity field. If you want to change your payment information, you can use the payment option you wish by entering the card information you will pay with.
-
What is Asylove?Turkish Lamp manufacturer, We have been producing Turkish lamp for you for 30 years. Our products are first quality and long lasting All products sold on the Asylove site are 100% handmade and original products. It is completely free to become a member of the Asylove website Your passwords using e SSL Security Certificate at Asylove. is safe
-
Is it safe to shop on your site?Yes. You are completely safe. Your passwords using e SSL Security Certificate at Asylove. is safe The card information used while shopping at Asylove is not recorded without your consent and cannot be seen by third parties.
-
Are the products sold original?Our products are 100% handmade and original products.
-
Do you have a physical store?yes, you can reach our physical store from the link
-
What is our privacy policy?You can reach our privacy policy from the link.
Add a touch of elegance to your home
with our handmade Turkish Mosaic Lamps
Add a touch of luxury to your home
with a handmade Turkish Lamps
Add style & elegance to any room with our handmade Turkish Table Mosaic Lamps
Our unique lamps bring a touch of exotic beauty any room, and are perfect for adding a luxurious feel.
bottom of page